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Our Response To The COVID-19 Virus

At JBN Telephone, we are dedicated to putting people first. With the growing threat of the COVID-19 outbreak, we are committed to the health and safety of our employees and customers in our serving areas.

Beginning Wednesday, March 18, JBN will limit access to its business office locations to employees only, as we try to help suppress the threat of COVID-19. In addition, all service calls that require a service technician to enter the home will be suspended until the COVID-19 threat has been mitigated.

Customers who would like to upgrade or make changes to their existing services may do so by calling into the office. Most upgrades can be made without an in-home visit. Our staff will continue to troubleshoot and repair any service issues located outside the home. For any service issues inside the home, our staff will be available to troubleshoot over the phone.

We sincerely appreciate your patience and understanding as we do our part in ensuring the health and safety of our employees and our customers. We will continue to review recommendations and seek guidance from local, state, and national agencies and implement additional precautions if necessary. If you have any questions, please contact us at 785-362-9331 To monitor our actions during this time, please click here


Free public WiFi is now accessible from your vehicle. Please view the map here

JBN Telephone is committed to continued upgrades in our service area. We now offer download speeds up to 100 Mbps in town and 50 Mbps in rural areas using fiber, traditional wired and fixed wireless technologies.


Businesses of all sizes need access to powerful communication services and features and at a scale that makes sense to your needs and budget. JBN solutions are flexible, collaborative and integrated, so you can take control of your business communications.